Re-Ordering
We know that it is useful to see the quantity you have previously ordered of a particular product, what the cost was and when you ordered. You can see your ordering history by logging in to your account.
Purchase Orders
If you work for a Local Authority then you can just order on the site using the ‘Cheque Payment’ payment option and we will invoice for payment. Local Authorities can submit a purchase order number in the space provided at checkout.
Price Breaks and Minimum Orders
Look carefully at price breaks. There is no minimum order but it may be worthwhile ordering more to reach the next price break.
Postage and Packaging
Postage and packaging costs are listed at checkout separately. We like to recycle as much as possible and so your order might arrive in a box that has been used before. We hope you agree with us in helping the environment wherever possible.
Speed of Delivery
Most of our orders are despatched the same day (Monday to Friday if ordered before 3:00pm) by Royal Mail First Class post. Orders weighing over 2kg will be despatched via Low Cost Parcels for delivery within 48 hours. Orders made after 12.00pm or at weekends/bank holidays will be sent the next working day.
If you would like a UK guaranteed next working day delivery (Monday to Friday) then call us on 01480 276080 and we can arrange this for you at an additional cost. Please be aware this service is only available for a Monday to Friday delivery and we must receive the order before 11.00am.
Making Payment
When you place an order with celebrantsupplies.co.uk, your payment will be processed through Sagepay checkout, which uses the highest level of encryption to ensure your details are kept safe. We do not keep credit card details or other sensitive information.
Please note: ‘Civil Ceremonies Ltd’ will appear on your credit/debit card receipt
There are a number of instances when we may be unable to accept an order; in all cases an email will be sent informing you of the reason:
- On the rare occasion where items may not be available.
- Where we cannot obtain a full authorisation for your payment.
- If there has been a pricing or product description error.
You can also place your order by telephone. Please phone the Celebrant Supplies Team on 01480 276080. We are available to take your call Monday to Friday from 9.00am to 5.00pm.
For written enquires, our address is:
Celebrant Supplies
Civil Ceremonies Ltd
Unit 1, The Shield Office Centre,
186A Station Road,
Burton Latimer,
Northants, NN15 5NT
We accept Mastercard, Visa and all major debit cards. We do not accept American Express. You can also pay by cheque, however the goods cannot be despatched until the cheque has cleared, which takes 10 working days. All cheques should be made payable to ‘Civil Ceremonies Ltd’ and sent with your order to the address above.
VAT
All our prices are subject to VAT (where applicable) at the current rates, which will be shown separately.
Delivery Charges in the UK
Our delivery charges are listed at checkout and are based on where packages are delivered to and how much your order weighs.
International Deliveries
We are sadly no longer able to ship parcels internationally, UK only.